Knowledge Base
English
Français
Contact us
Français
SSAH Funding Users
Passport Funding Users
Account Setup
Dashboard
Add and Submit Expenses
Submitted Invoices
Budget Planning
Manage Workers
Manage Organizations
Account Settings
Help and Resources
Notifications
Resource Centre
SSAH Funding Users
Account Setup
Dashboard
Add and Submit Expenses
Submitted Invoices
Budget Planning
Manage Workers
Account Settings
Help and Resources
Notifications
Resource Centre
Residential Funding Users
Account Setup
Dashboard
Add and Submit Expenses
Submitted Invoices
Budget Planning
Account Settings
Help and Resources
Notifications
Resource Centre
Expense Management Tool for Agency Users
1. Agency Account Set-Up
2. EMT Platform Features
Workers
Account Setup
Worker Expenses
Account Settings
Help and Resources
Notifications
Resource Centre
Back to home
Knowledge Base
SSAH Funding Users
Passport Funding Users
Account Setup
Dashboard
Add and Submit Expenses
Submitted Invoices
Budget Planning
Manage Workers
Manage Organizations
Account Settings
Help and Resources
Notifications
Resource Centre
SSAH Funding Users
Account Setup
Dashboard
Add and Submit Expenses
Submitted Invoices
Budget Planning
Manage Workers
Account Settings
Help and Resources
Notifications
Resource Centre
Residential Funding Users
Account Setup
Dashboard
Add and Submit Expenses
Submitted Invoices
Budget Planning
Account Settings
Help and Resources
Notifications
Resource Centre
Expense Management Tool for Agency Users
1. Agency Account Set-Up
2. EMT Platform Features
Workers
Account Setup
Worker Expenses
Account Settings
Help and Resources
Notifications
Resource Centre
SSAH Funding Users
Account Setup
Dashboard
Add and Submit Expenses
Submitted Invoices
Budget Planning
Manage Workers
Account Settings
Help and Resources
Notifications
Resource Centre
How to Download the MyDirectPlan Mobile App
Account Setup
How to Set Up Your MyDirectPlan Account
User Roles Explained
How to set up a MyDirectPlan Account using the Mobile App (SSAH)
Dashboard
Getting Started with the Dashboard
Add and Submit Expenses
SSAH New Guidelines Starting April 2024
How to Submit Expenses Manually Using the New Expense Categories Via MyDirectPlan Web Application
How to Add Respite Worker Expenses for MyDirectPlan Workers Using Web Application
How to Add Respite Worker Expenses for Manual Workers Using Web Application
How to Submit Previous Fiscal Year (2023-2024) Expenses Via MyDirectPlan Web Application
How to Submit Expenses via Artificial Intelligence (AI) Using the MyDirectPlan Web Application
Submitting an Expense Over Two Fiscal Years and Future Expenses (SSAH)
A Guide to Filter Expenses on MyDirectPlan
Understanding your Expense Status (SSAH)
How to Identify AI-Generated vs. Manually Filled Expense Fields
How to Reset Expense Fields to AI-Generated Data
Verifying AI-Generated Expense Fields Before Submission
How to Submit Expenses Using the New Expense Categories Via MyDirectPlan Mobile Application
See more
Submitted Invoices
How to Submit an Invoice
How to Add Adjusted Amount via MyDirectPlan Application
How to Filter Invoices via MyDirectPlan Web Application
How to Create and Submit an Invoice on the MyDirectPlan Mobile App (SSAH)
Budget Planning
Managing Your Budget Plan
Manage Workers
Manage Workers: Inviting Support Worker and Approving Hours
How Support Workers Approve or Reject their Work Hours
How to Manage Workers on the MyDirectPlan Mobile App (SSAH)
Account Settings
How to Update Your Profile Information
How to Update Your Fund Settings
How to Update Your MyDirectPlan Budget Amount (Web)
How to Invite the Fund Administrator 2
How to Update Your Email and Password
How to Add an Inheritor to Your Account
How to Request My Account Deletion
How to update Your MyDirectPlan Budget amount (SSAH - Mobile)
See more
Help and Resources
How to Access Help and Resources Related to MyDirectPlan Application
How to Schedule a Support Call with MyDirectPlan
How to Send a Message to MyDirectPlan Support
How to Find Instructional YouTube Videos
How to Access the Knowledge Base
How to Schedule a Support Call with MyDirectPlan using the Mobile App
See more
Notifications
How to Access and Manage In-App Notifications
Type of Notifications You Receive
Resource Centre
How to Access and Navigate through the Resource Centre
