Add and Submit Expenses
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      How to Add Respite Worker Expenses for MyDirectPlan Workers Using Web Application

      The Special Services At Home (SSAH) Ministry has made changes to the SSAH program’s guidelines to provide families with more choices in how they can use their funding, starting April 1st, 2024.

      MyDirectPlan application allows you to add your Respite Worker Expenses for electronic approval by your worker registered with MyDirectPlan. To do so, follow the steps below:

      1. Navigate to your “Dashboard” or “Add/Submit Expenses” section from the left-hand menu. If you are on the “Dashboard”, click the "Submit Expense" button.
      2. This will open an "Add Expenses" wizard, displaying a list of new Eligible Expense Categories.
      3. From the list of Eligible Expenses, click on the “Respite Services and Support” expense category.
      4. The next step will open the New Expense Form for the Respite Expenses. Please note all fields are mandatory except for the Attachments.
      5. Enter the Start Date of Service.
      6. Enter the End Date of Service.
      7. Select the name of your MDP registered Respite Worker from the dropdown of “Support Worker Name”.
      8. Type a brief Expense Description for the type of services/supports which you have purchased from your support worker.
      9. Select the Reason from the dropdown, that explains how the purchased support/service meets the needs of the child and/or family.
      10. The application also allows you to enter your custom reason, by selecting the “Other - please describe” option from the dropdown. The “Other - please describe” option will display a free text field for you to add a custom reason.
      11. Select whether you paid your worker on a “Flat Rate” or “Hourly Rate”.
      12. In the case of a Flat Rate, you need to add “Total Cost (Including Taxes)”.
      13. In the case of Hourly Rate, you need to enter the “Number of Hours”, “Number of Minutes”, and “Rate”. Once you have filled all these 3 fields, the application will automatically calculate the “Total Cost (Including Taxes)”.
      14. With the help of the “Attach Receipt” button upload copies of your receipts/invoices as proof of payment for your expenses. This is important as incomplete expense forms will be returned to you and could delay reimbursement.
      15. Once all the required fields are filled, click on the “Save” button to send/submit the Respite Expense to your Worker for electronic approval.
      16. After clicking on the Save button, your Respite expense will be sent to your worker for electronic approval and it will be saved in your Expenses listing showing Pending status.

      Still need help?

      Thank you for using MyDirectPlan. If you still have questions, you can contact our support team by emailing us at support@mydirectplan.com or scheduling a call. Our team is available on weekdays from 10-6 EST.