1.1 Identifying Your Agency's Main Admin User

Please identify one person from your Passport Agency to serve as your initial "Main Admin User" before creating your brand new Agency Account.

This article is for:

  • Passport Agency Staff Users


FullPartial Access


For the smoothest and most successful onboarding experience, please designate one staff member from your Passport Agency to serve as the Main Admin of your MDP agency account. You can have more than one person with Full Admin Access within your MDP Agency Account (this is recommended).


This person will be responsible for setting up your initial Agency Profile. They will also be able to configure permission levels for all other staff members’ (Partial Admin Access) accounts.