How to View Your Invoice Submissions via MyDirectPlan Mobile Application (Passport)

Keeping track of your submitted invoices is a breeze with the MyDirectPlan mobile application.

Here is a detailed guide on how to view your submitted invoices and understand the essential details associated with each. 

1. To view your submitted invoices, tap on the "Submitted Invoices" tab at the bottom of your screen.
   
2. Scroll through to find the invoice you want, then tap on the invoice card to open it and view its details. This action provides access to the complete details of that specific invoice.  
   

Full details include: 

1. Invoice ID Number – The unique ID number of your invoice. Starts with an “M”.
2. Passport Agency Status – The status is displayed at the top, under the invoice number. It indicates the current stage of your invoice processing and whether any action is required. This status is provided directly by the Payment Processing Office.
3. Client Details – The name and details of the Passport Recipient. 
4. Submitted Date – The date the invoice was submitted via the MyDirectPlan application to the Payment Processing Office. 
5. Payee Name – The name of the individual receiving payment for this invoice. A Recipient may have more than one Payee but can only select one Payee per invoice. 
6. Total Submitted Amount – The total amount of the expenses submitted in this invoice.  
7. Total Approved Amount – The amount that is being reimbursed for this invoice. If the approved amount is less than the submitted amount your Dashboard will automatically be adjusted. No action is required by you.  
8. Expense added by Payment Processing Office – If a submitted expense is miscategorized by the user, the Payment Processing Office may correct it by entering a new expense on the Recipient’s invoice. This is indicated by a green plus symbol. 
9. Changes by Payment Processing Office – Changes made to an expense by the Payment Processing Office are indicated by the orange pencil symbol. 

By following this guide, you can navigate through your submitted invoices via the MyDirectPlan mobile application. 

Still need help?  

For questions and concerns about the MyDirectPlan application, please fill out a contact form so our support team can assist you.