Help and Resources
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      1. Knowledge Base
      2. Workers
      3. Help and Resources

      How to Access the Knowledge Base

      Users can access the Knowledge Base related to the MyDirectPlan application:

      Section-Related Knowledge Base Articles:

      1. To access the MyDirectPlan section-related Knowledge Base articles, log in to your MyDirectPlan account.
        Sign in
      2. Click on any section/module and spot a Knowledge Base icon, placed at the top-right in the application.
      3. Clicking on the Knowledge Base icon opens a Knowledge Base related to the selected section. For example, if you are in the View/Approve Expenses section, then the Knowledge Base regarding the View/Approve Expenses section will be opened.
      Knowledge Base via “Help and Resources” Section:
      1. To access the full Knowledge Base of MyDirectPlan, log in to your MyDirectPlan account.
        Sign in
      2. Navigate to the “Help and Resources” tab, available in the left-hand side menu.
      3. Clicking on “Help and Resources” opens a new screen containing a variety of resources for Help, including the Knowledge Base.
      4. Clicking on the Worker Knowledge Base will redirect you accordingly.

      Still need help? 

      Please email us at support@mydirectplan.com  so that our support team can assist you.